Security Policy

Effective Date: May 6, 2026

Last Updated: May 6, 2026

1. Our Commitment to Security

At Heather Cannon Honda, we are committed to protecting the privacy, security, and integrity of customer, employee, and business information. We recognize the importance of safeguarding personal data, dealership systems, and digital communications against unauthorized access, misuse, or disclosure.

Heather Cannon Honda maintains administrative, technical, and physical safeguards designed to protect sensitive information and support secure dealership operations.

2. Data Protection and Encryption

2.1 Encryption in Transit

Information transmitted through our website, applications, and connected systems is protected using industry-standard encryption technologies, including:

• HTTPS-secured communications
• TLS encryption for data transmission
• Secure payment and form submission protocols
• Protection against unauthorized interception of transmitted data

2.2 Encryption at Rest

Sensitive information stored within our systems may be protected through:

• Encrypted databases and storage environments
• Secure server infrastructure
• Access-controlled file storage
• Regular monitoring and maintenance of security controls

3. Access Controls

3.1 User Authentication

Heather Cannon Honda maintains authentication procedures designed to reduce unauthorized access, including:

• Password-protected systems and applications
• Secure credential management
• Role-based system access
• Automatic session timeouts where appropriate
• Multi-factor authentication on supported systems and vendors

3.2 Employee Access Management

Access to dealership systems and customer information is limited to authorized personnel based on business necessity and job responsibilities.

We follow the principle of least privilege whenever practical and review access permissions periodically.

4. Infrastructure and Network Security

Our systems and connected vendor platforms may include:

• Firewall and endpoint protection
• Antivirus and malware detection
• Security monitoring and logging
• Routine software and security updates
• Secure cloud-hosted environments provided by trusted vendors

Heather Cannon Honda also works with third-party software providers, CRM systems, DMS providers, website vendors, and marketing platforms that maintain their own security controls and compliance standards.

5. Monitoring and Incident Response

5.1 Security Monitoring

We utilize reasonable monitoring practices intended to identify suspicious activity, system issues, or unauthorized access attempts.

5.2 Incident Response

In the event of a suspected security incident, Heather Cannon Honda may:

• Investigate and assess the issue promptly
• Work with technology partners or authorities when appropriate
• Take corrective measures to contain and remediate the issue
• Notify affected parties when required by applicable law

6. Data Retention and Disposal

Heather Cannon Honda maintains procedures for the secure retention and disposal of sensitive information in accordance with operational needs, legal obligations, and industry practices.

When information is no longer required, reasonable measures are taken to securely destroy or delete applicable records and data.

7. Employee Security Awareness

Our team members are expected to follow responsible data handling practices and maintain confidentiality regarding customer and dealership information.

Security awareness, operational procedures, and system usage expectations are communicated internally as part of dealership operations.

8. Third-Party Services and Vendors

Heather Cannon Honda works with third-party vendors and service providers to support dealership operations, including:

• Customer relationship management (CRM) platforms
• Dealer management systems (DMS)
• Payment processors
• Website and hosting providers
• Marketing and communication platforms

We make reasonable efforts to work with established providers that maintain security and privacy practices appropriate for their services.

9. Customer Security Recommendations

Customers can help protect their information by:

• Using secure devices and updated browsers
• Avoiding sharing sensitive personal information through unsecured channels
• Verifying suspicious communications before responding
• Monitoring financial and account activity regularly

10. Policy Updates

Heather Cannon Honda may update this Security Policy periodically to reflect operational, legal, or technological changes. Updated versions will be posted on our website with the revised effective date.

11. Contact Information

Heather Cannon Honda
3415 N 14th Street
Ponca City, OK 74601
Phone: (580) 762-6636

Website: www.cannonhonda.com